Payment Policy – Frost Gear Nie

Effective Date: 05/01/2025
Contact Information:
Phone: (215) 412-0457
Email: info@frostgearnie.com
Address: 141 Gentry Dr, Perkasie, Pennsylvania
Website: frostgearnie.com

Frost Gear Nie is dedicated to providing a safe and secure shopping experience for our valued customers. Our payment policies are designed to ensure smooth transactions and to protect your privacy. Please review the following details regarding payment methods, processing, and security.

1. Payment Methods

We accept a variety of payment methods for your convenience:

  • Credit Cards: We accept major credit cards, including Visa, MasterCard, American Express, and Discover. These payment methods are processed securely through our payment gateway.

  • Debit Cards: Debit cards issued by major banks are also accepted. Please ensure that your card is enabled for online transactions.

  • PayPal: We offer PayPal as a secure and convenient payment option. You can pay using your PayPal balance or link your bank account or credit card to your PayPal account.

  • Apple Pay & Google Pay: For customers who prefer mobile payment solutions, we also accept payments via Apple Pay and Google Pay on compatible devices.

  • Gift Cards: If you have received a Frost Gear Nie gift card, you can use it as a payment method during checkout. Gift cards can be redeemed for the full value or a portion of the total purchase price.

  • Financing: We offer financing options through Klarna and Afterpay. With these services, you can split your payment into four interest-free installments. To apply, simply select the financing option at checkout.

2. Payment Security

At Frost Gear Nie, we take your security seriously. All transactions on our website are encrypted with the latest SSL (Secure Socket Layer) technology, ensuring that your personal and payment information is securely transmitted. We work with reputable payment gateways to provide you with peace of mind when completing your purchase.

We do not store your credit card information. All payment data is processed through trusted third-party payment processors, and our website complies with PCI-DSS (Payment Card Industry Data Security Standards).

3. Order Verification

To protect against fraud, we may request additional verification for certain orders. This could include providing a copy of a government-issued ID or confirming payment details. These verification checks are typically quick and will not delay your order significantly. If additional information is required, our customer service team will reach out to you directly via email or phone.

4. Sales Tax

Sales tax is calculated based on the shipping address of your order and applicable state laws. If you are located in a state that requires sales tax, it will be added to your order during checkout.

5. Discounts and Promo Codes

We occasionally offer discounts and promotional codes on our website. If you have a valid promo code, you can enter it during checkout to receive a discount on your order. Promo codes cannot be applied after the order has been placed, so please ensure the correct code is entered before completing the transaction.

  • Sale Items: Discounts on sale items may vary, and not all promotions apply to discounted products.

  • Expiration Dates: Promo codes and discounts are subject to expiration dates. Please check the terms and conditions of each promotion for more details.

6. Billing Address

The billing address entered at checkout must match the address associated with the payment method used. Any discrepancies may result in a delay or cancellation of your order. Please ensure that all billing information is accurate before submitting your order.

7. Order Cancellation

Once an order is placed, it is processed quickly. However, if you need to cancel or modify your order, please contact our customer service team immediately at info@frostgearnie.com or call (215) 412-0457. While we cannot guarantee cancellations once the order is processed, we will make every effort to accommodate your request if it’s within a short time after the purchase.

8. Refunds and Returns

If you wish to return an item, please refer to our Returns Policy for instructions on how to proceed. Refunds are issued to the original payment method used for the purchase. If your order was paid via financing, your refund will be processed according to the terms of the financing provider.